{"id":12718,"date":"2022-10-14T06:48:47","date_gmt":"2022-10-14T06:48:47","guid":{"rendered":"https:\/\/intexsoft.com\/?post_type=blog&#038;p=12718"},"modified":"2022-10-14T06:48:48","modified_gmt":"2022-10-14T06:48:48","slug":"ecommerce-gdpr-compliance-checklist-for-2023","status":"publish","type":"blog","link":"https:\/\/intexsoft.com\/blog\/ecommerce-gdpr-compliance-checklist-for-2023\/","title":{"rendered":"Ecommerce GDPR Compliance Checklist for 2023"},"content":{"rendered":"<section  class=\"hero hero-blog \">\n\t<div class=\"content\">\n\t\t\t\t\t<div class=\"hero__overlay\"><\/div>\n\t\t\t\t<div class=\"hero__container\">\n\t\t\t<a href=\"https:\/\/intexsoft.com\/blog\/\">\n\t\t\t\t<div class=\"hero-blog-btn\">\n\t\t\t\t\tBlog\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t\t<div class=\"hero-blog-date-author\"> October 14, 2022 \u2022 by \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tAnastasia\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<h1 class=\"hero__title \">Ecommerce GDPR Compliance Checklist for 2023<\/h1>\n\t\t\t\t\t\t\t\t\t\t<div class=\"hero-blog-categories\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"hero-blog-category\" data-id=\"21\" data-parent=\"23\">\n\t\t\t\t\t\t\tE-commerce development\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"hero-blog-category\" data-id=\"17\" data-parent=\"0\">\n\t\t\t\t\t\t\tPainless development\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"hero-blog-image\">\n\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/360\u0445510-Die-SQL-Datenbank.jpg\" media=\"(max-width: 480px)\">\n\t\t\t\t\t<source srcset=\"https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/768\u0445773-Die-SQL-Datenbank.jpg\" media=\"(max-width: 992px)\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/1920x568-Die-SQL-Datenbank.jpg\" loading=\"lazy\" alt=\"image\">\n\t\t\t\t<\/picture>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\t\t\t\t\t\t\t\n\t\t\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><section id=\"\"\n\t\t\t\t\t class=\"custom-wysiwyg-editor wysiwyg-portfolio \">\n\t\t<div class=\"content\">\n\n\n\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"custom-wysiwyg-editor__anchors\">\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<p><span style=\"color: #000000;\">Observance of personal data protection laws and regulations is getting increasingly important for companies working in the EU or serving customers in the European Economic Area (EEA). Read on to learn how your company can effectively maintain a GDPR requirements list and adapt its websites to strictly conform to them in the least intrusive and most cost-efficient manner.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h1><span style=\"color: #000000;\">The ABCs of your eCommerce GDPR checklist<\/span><\/h1>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Before we delve into the nuances of preparing your organization for GDPR compliance, let\u2019s take a look at the history of the GDPR and get acquainted with its scope of application.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400; color: #000000;\">What is GDPR?<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/gdpr.eu\/wp-content\/uploads\/2019\/02\/profile-pic-PH-gdpr.jpg\" alt=\"General Data Protection Regulation (GDPR) Compliance Guidelines\" width=\"900\" height=\"900\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">The GDPR (General Data Protection Regulation) is a comprehensive collection of data security rules and recommendations that regulate the gathering, processing, storing, and transferring of the personal data of EU citizens. Enacted on May 25, 2018, GDPR is currently one of the most elaborate legal frameworks in the digital world that is being constantly updated to reflect the ever-changing reality of doing business and building communities online.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">The original purpose of GDPR was the alignment and unification of national legislations pertaining to online security and identity protection. Today, GRPR has largely replaced legacy national laws and is serving as a single source of truth for all organizations and online businesses operating in the European Union.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">The future of the GDPR\u00a0<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">GDPR is constantly evolving to cover a wider scope of data handling scenarios and technologies involved. For example, European governments, regulators, and representatives of the business community are <a href=\"https:\/\/iapp.org\/news\/a\/proposed-eu-ai-act-blurs-lines-between-ai-developers-and-data-processors-under-gdpr\/\">working hard<\/a> to reach consensus over the interplay of established GDPR principles and AI-powered automated data processing systems.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">The very fact that the GDPR received a lot of public interest and is being actively refined and elaborated \u2014 based on both the outcomes of international discussions and the fusion of political opinions \u2014 is a testimony to its Pan-European importance and the attention that state regulators pay to its effective implementation and global observance.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #000000;\">Why is GDPR for eCommerce so important?<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Websites differ greatly in the way they capture and store their visitors\u2019 and members\u2019 personal data. Some require just basic details, while others capture an array of sensitive data that are later used for customizing the user experience. As a result, popular eCommerce platforms happen to know a lot about us \u2014\u00a0consumers of their products and services.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">What do eCommerce websites use visitors\u2019 data for?<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Online stores are known to use this data for a number of purposes:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Content personalization<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Dynamic\/tiered pricing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">CX optimization<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Complex ad targeting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Recommendations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Loyalty programs\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Email and social media marketing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Other purposes based on personal data analysis<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">How does a typical eCommerce website benefit from the GDPR?<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">The GDPR aims to set simple, industry-agnostic and unambiguous rules regarding the ways in which every data subject (read: us) can explicitly give consent for providing such information and request for such information to be deleted from respective websites.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">On the service providers\u2019 end, the regulation dictates how this data is collected and used, including its transfer to authorized third-party recipients, and controls the extent to which eCommerce companies must update their systems to ensure data security and prevent invasive data tracking.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Now that we have learned why GDPR compliance matters are extremely relevant for EU companies, do they only apply to EU companies? Not exactly.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #000000;\">Why eCommerce GDPR compliance is relevant to US companies, too<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Although the GDPR in and of itself is a European law, the data protection policies set forth in it equally apply to all foreign legal entities serving European consumers and the data they capture, process and store within the territory of the EU\/EEA.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">In simple terms, the GDPR has no effect on EU citizens residing abroad, but does apply to foreign residents whose data is being collected in the EU. For example, an international US-based eCommerce platform would be subject to GDPR regulations in the EU and would have to take measures to enforce compliance in this regard.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #000000;\">Is a GDPR checklist for eCommerce websites any different than those for regular websites?<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Not really. The only difference between typical websites and eCommerce websites is that the latter tend to collect a lot more sensitive personal information and share it with third parties for identity verification, payment, delivery, and other purposes.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">It goes without saying that online businesses were not exactly happy when the GDPR was released, as it called for a fairly serious revision of their data processing and data protection policies, as well as rebuilding their data processing mechanisms.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">However, all things considered, it was a small price to pay for their peace of mind. Any serious GDPR compliance audit ending with a negative summary could result in extremely heavy fines being imposed on a breaching party \u2014 if you were to be found guilty of of mishandling users\u2019 data or neglecting GDPR requirements, you could be facing fines up to 4% of your annual global turnover or \u20ac20 million (whichever is higher).<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Record GDPR-related fines<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12720 size-full\" src=\"https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/unnamed.jpg\" alt=\"Largest GDPR non-compliance fines to date\" width=\"1374\" height=\"916\" srcset=\"https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/unnamed.jpg 1374w, https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/unnamed-300x200.jpg 300w, https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/unnamed-1024x683.jpg 1024w, https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/unnamed-768x512.jpg 768w\" sizes=\"(max-width: 1374px) 100vw, 1374px\" \/><\/span><\/p>\n<p style=\"text-align: center;\"><em><span style=\"color: #000000;\">Source: <a href=\"https:\/\/www.statista.com\/statistics\/1133337\/largest-fines-issued-gdpr\/\">Statista<\/a><\/span><\/em><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Check out a few examples of online services that ignored the regulations or were a tad too late with their compliance efforts:<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><strong>Amazon:<\/strong> in July 2021, the global <a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2021-07-30\/amazon-given-record-888-million-eu-fine-for-data-privacy-breach\">eCommerce giant was fined $888 million<\/a> by the Luxembourg National Commission for Data Protection (CNPD).<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><strong>H&amp;M:<\/strong> in 2020, the Swedish clothing retailer <a href=\"https:\/\/www.bbc.com\/news\/technology-54418936\">paid over $41 million<\/a> for illegally obtaining sensitive personal data of its own employees at its Nuremberg office. This information was shared with over 50 top managers and ranged from health-related posts and notes to recent travel destinations and even religious beliefs.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><strong>British Airways<\/strong>: in 2020, the <a href=\"https:\/\/techcrunch.com\/2020\/10\/16\/uks-ico-downgrades-british-airways-data-breach-fine-to-20m-after-originally-setting-it-at-184m\/\">airline was fined $26 million<\/a> by supervisory authorities (ICO) for failing to provide adequate means of protection for its users\u2019 personal data \u2014 a breach that affected over 400,000 customers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">As we can see, turning the blind eye to GDPR regulations can cause massive damage even to the most financially sound companies on the market.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Key takeaways<\/span><\/h3>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">The GDPR is a constantly updated and optimized collection of data security laws created for protecting EU residents from unauthorized data tracking and disclosure to third parties.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">The GDPR aims to put the consumer\/visitor in the driver\u2019s seat in terms of defining the degree to which their personal data will be used, and makes data processors accountable for handling this data with security and privacy in mind.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">As a company, you must comply with GDPR regulations if your business model implies personal data processing or transactions with European organizations.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Breaching GDPR regulations may (and most probably will) result in considerable fines and penalties.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #000000;\">The essential elements of GDPR for eCommerce<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Although the general concept of the GDPR may appear confusing and hard to understand for someone who has never dealt with compliance matters (after all, the document alone is almost 100 pages long and contains over 50,000 words), the enablement of GDPR compliance requires just a few high-level process changes:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Every eCommerce business working with EU customers must have a dedicated data protection officer role. This person is responsible for the company\u2019s ongoing efforts to implement, maintain and update the functional elements required for full GDPR compliance.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Business transactions with EU residents must be intrinsically GDPR compliant and every eCommerce company working with EU customers (regardless of its actual location and\/or place of registration) must make sure that there are sufficient data privacy measures in place.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">All data processing activities must comply with stringent security requirements and each customer service agent must essentially turn into a data controller deciding why (if at all) certain data should be captured and how it should be stored.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">What information is covered by the GDPR?<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Note that the GDPR does not differentiate between the methods of obtaining personal information, which means that a log file on a server, a database record, a voice recording, and a paper printout are all treated exactly the same way in terms of GDPR applicability.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12721 size-full\" src=\"https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/unnamed.png\" alt=\"Personal data as per the GDPR\" width=\"1200\" height=\"888\" srcset=\"https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/unnamed.png 1200w, https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/unnamed-300x222.png 300w, https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/unnamed-1024x758.png 1024w, https:\/\/intexsoft.com\/app\/uploads\/2022\/10\/unnamed-768x568.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/span><\/p>\n<p style=\"text-align: center;\"><em><span style=\"color: #000000;\">Source: <a href=\"https:\/\/www.techtarget.com\/whatis\/definition\/General-Data-Protection-Regulation-GDPR\">TechTarget<\/a><\/span><\/em><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">The scope of collected data may be very diverse and include the following:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Personal details, including name, home and work addresses, phone numbers, geolocation and more<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Health-related information, including biometric data, information about chronic conditions and genetic testing results<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Online data, such as the IP addresses, cookies, and so forth<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Other personal details associated with the user, including race\/ethnicity, religious beliefs, political opinions, membership in professional associations and more<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Now that we know what the GDPR is in general terms, let\u2019s proceed to the practical aspects of its implementation in your own organization.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #000000;\">The steps to compiling your eCommerce GDPR plan<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Whether you are just preparing to enter the EU market or looking to close some gaps in your GDPR compliance, the most important thing you should keep in mind is that the General Data Protection Regulation is a lot more about processes, guidelines and principles than it is about technology or software development.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Apparently, if you used to keep some sensitive data in an unencrypted form or passed it around without limitations and with no measures of precaution, you may be facing a great risk of data breaches and major compliance issues.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">However, if the practices of handling data in your organization were generally in line with GDPR requirements and common sense, you will only need to make a series of tweaks across your website(s) to be officially GDPR compliant.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h1><span style=\"color: #000000;\">Our eCommerce GDPR guide<\/span><\/h1>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">In order to help you wrap your head around the practical aspects of the GDPR, we put together this brief GDPR compliance checklist. Although it does not address every single, minute aspect of preparing a company for end-to-end GDPR compliance, it can and should be used as a high-level record of the most important things that the company must concentrate on.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #000000;\">Start reviewing the GDPR requirements list today and make it a routine<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">As with any other compliance project, the key to success here lies in defining rules and policies, and following them to a T not once, but regularly.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">GDPR fundamentals<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">The GDPR rests on seven fundamental principles briefly described in the table below:<\/span><\/p>\n<p>&nbsp;<\/p>\n<table style=\"width: 100%; border-collapse: collapse; border-style: solid; border-color: #000000;\">\n<tbody>\n<tr>\n<td style=\"width: 34.0612%; border-color: #000000; border-style: solid; text-align: center;\"><span style=\"color: #000000;\"><b>Lawfulness, fairness \u202fand transparency\u202f<\/b><\/span><\/td>\n<td style=\"width: 65.7205%; border-color: #000000; border-style: solid;\"><span style=\"font-weight: 400; color: #000000;\">This principle addresses the question \u201cwhy do you need this information?\u201d You cannot be collecting data from customers just for the sake of having it for potential future use. There must be a legitimate reason for you to have it and your declared intentions must match your actions. At the same time, your customers must be able to see where this data is actually used.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 34.0612%; border-color: #000000; border-style: solid; text-align: center;\"><span style=\"color: #000000;\"><b>Purpose limitation<\/b><\/span><\/td>\n<td style=\"width: 65.7205%; border-color: #000000; border-style: solid;\"><span style=\"font-weight: 400; color: #000000;\">Largely overlapping with the previous principle, this one states that the processing of personal data must be \u201cspecified, explicit and legitimate.\u201d In plain English, it means that you can only use data for the intended purpose and nothing else.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 34.0612%; border-color: #000000; border-style: solid; text-align: center;\"><span style=\"color: #000000;\"><b>Data\u202fminimization<\/b><\/span><\/td>\n<td style=\"width: 65.7205%; border-color: #000000; border-style: solid;\"><span style=\"font-weight: 400; color: #000000;\">Only collect data that you really need to fulfill a particular task. If you only need an email address to send a weekly email, all you need is an email address, not the person\u2019s phone number. In case of data breaches, this principle helps minimize their impact.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 34.0612%; border-color: #000000; border-style: solid; text-align: center;\"><span style=\"color: #000000;\"><b>Accuracy<\/b><\/span><\/td>\n<td style=\"width: 65.7205%; border-color: #000000; border-style: solid;\"><span style=\"font-weight: 400; color: #000000;\">This principle highlights the importance of maintaining sensitive data in an up-to-date state and regularly \u201ctrimming\u201d it to remove\/update obsolete entries. The previous data minimization principle applies here as well.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 34.0612%; border-color: #000000; border-style: solid; text-align: center;\"><span style=\"color: #000000;\"><b>Storage limitation<\/b><\/span><\/td>\n<td style=\"width: 65.7205%; border-color: #000000; border-style: solid;\"><span style=\"font-weight: 400; color: #000000;\">Implement the maximum duration of storing personal data to avoid the \u201carchiving effect\u201d. You don\u2019t need data that is likely to be obsolete in 5 years, so make sure every data category has an \u201cexpiration date.\u201d<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 34.0612%; border-color: #000000; border-style: solid; text-align: center;\"><span style=\"color: #000000;\"><b>Integrity and confidentiality<\/b><\/span><\/td>\n<td style=\"width: 65.7205%; border-color: #000000; border-style: solid;\"><span style=\"font-weight: 400; color: #000000;\">Any GDPR-compliant data processor has a legal obligation to protect users\u2019 data from unauthorized access, modification, damage, and theft. Therefore, every eCommerce business must update their data processing pipelines with corresponding security mechanisms at every level. <\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 34.0612%; border-color: #000000; border-style: solid; text-align: center;\"><span style=\"color: #000000;\"><b>Accountability<\/b><\/span><\/td>\n<td style=\"width: 65.7205%; border-color: #000000; border-style: solid;\"><span style=\"font-weight: 400; color: #000000;\">You can say that you have GDPR compliance procedures and data protection measures in place, but have none of that implemented in reality (or implemented only in part). The accountability principle dictates the need for a data protection officer with company-wide authority and 24\/7 readiness for any compliance audit. <\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">As you can see, compliance with these principles does not involve rocket science \u2014 it all boils down to processing data securely, storing just the required minimum amount of customer data, keeping it clean and tidy, restricting the number of data recipients, and, most importantly, getting explicit consent from all data subjects that you are going to transact with.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #000000;\">Implementing GDPR compliance for websites<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Here are the things that you need to do first and foremost while working on your GDPR compliance:<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Initial security audit\u00a0<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">The very first step on your agenda should be a complete audit of what you have in terms of personal data collection and processing. Identify what is captured (and whether you need this data altogether), where it is stored and how, where it goes and how often it is used. In other words, create a data map to identify any security weaknesses\/flaws.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Revise your privacy policies<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Under the GDPR, your privacy policy should be clear, unambiguous, concise, and written in simple terms. It should be updated to reflect GDPR-related changes and thoroughly explain what information is going to be collected and how it will be used. In addition, the link to the privacy policy should be clearly visible and accessible from every page of your website.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Make consent your number one priority\u00a0<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Paraphrasing the famous marketing motto, consent is king. GDPR dictates that any manipulations with personal data must be preceded by explicit customer consent. Every step involving user data acquisition (forms, checkboxes, pop-ups) must contain a disclaimer and options to accept or reject data sharing.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Provide data viewing\/removal options\u00a0<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">According to the GDPR, data subjects (a.k.a just people sharing their personal data with a website), must be provided with tools or methods for obtaining copies of said data and for requesting its complete removal. In addition, copies of personal data must meet data portability requirements \u2014 that is, be provided in a structured, machine-readable form.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Switch from opt-in to opt-out by default<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Make all data sharing options on your website disabled by default to avoid situations where users will blindly agree to all terms and conditions without reading them. Change your cookie policy from being opt-in by default to being opt-out, and provide clear explanations of how cookies will be used. Persuade your visitors to read those disclaimers and make informed choices.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Ensure that partners and third parties are GDPR-compliant<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">According to <a href=\"https:\/\/gdpr.eu\/article-6-how-to-process-personal-data-legally\/\">Article 6<\/a>, the GDPR requires that not only you be compliant, but all of your technology partners and third party recipients capable of processing your customers\u2019 data in any form. Make sure to include them in your security audit and regular compliance checks.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Review roles and access rights<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">The concept is simple: The fewer people have access to personal data, the better. Make personal data access a privilege granted on a need-to-know basis only. Conduct internal employee training to explain the importance of data security and the risks of unjustified personal data processing or even use for marketing purposes, for example.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Appoint a dedicated DPO (Data Protection Officer)<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">GDPR compliance strictly requires the presence of a dedicated Data Protection Officer accountable for maintaining the GDPR compliance checklist, monitoring data controllers, keeping legal documents in order, and ensuring adherence to the secure principles of processing personal data.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h1><span style=\"color: #000000;\">Embedding this guide for GDPR in eCommerce into your engineering process<\/span><\/h1>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Once compliant, you should stay so permanently. In order to achieve this goal, you need to make sure that every new eCommerce site you unveil or every new major feature that goes public is GDPR-compliant \u201cout of the box.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400; color: #000000;\">Introduce secure-by-design development practices<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Make sure that your software development guidelines and processes are adjusted to initially address the questions of data portability, restricted data collection and secure data storage, encryption, GDPR-compliant integrations and data transfer, and so on. UI\/UX guidelines must be transformed to include consent forms and disclaimers that are placed in corresponding locations throughout the website and key user flows.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400; color: #000000;\">Conduct a data protection impact assessment<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Whenever a business decision is made to use sensitive data on a large scale for any purpose, the GDPR requires that a data protection impact assessment be conducted to gauge the impact of such actions from the perspective of a \u201chigh risk to rights and freedoms.\u201d In general, however, a variation of such an assessment must be conducted before processing the data of any data subject.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400; color: #000000;\">Come up with and establish a company-wide data breach procedure<\/span><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">In the unfortunate event of a data breach, there must be a clear, step-by-step risk mitigation procedure in place that will address the ramifications of the incident:<\/span><\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Have your logs ready<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Investigate at all levels<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Contact a corresponding authority within 72 hours<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Notify the affected users<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400; color: #000000;\">Make conclusions and update your procedures accordingly<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h1><span style=\"color: #000000;\">GDPR eCommerce checklist \u2014 conclusions<\/span><\/h1>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">Although the GDPR may initially appear intimidating, it is not something that online services can\u2019t handle. From the implementation perspective, it\u2019s more of a business mindset adjustment than a major development effort, and the benefits of GDPR compliance clearly outweigh the seeming complexity of its implementation.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400; color: #000000;\">Get compliant today and stay so forever<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400; color: #000000;\">All you need to become compliant is the determination to work in the European market and a good GDPR compliance checklist to keep on your desktop. Once done, you will only need to make minor changes as the GDPR gets updated in the future to remain fully aligned with this important piece of European legislation.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/section>\n\n\n\n<section id=\"\" class=\"banner-mini schema-gray \">\n\t\t<div class=\"banner-mini-content\">\n\t\t\t<div class=\"banner-mini-info\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"banner-mini-title fg-title\">Elevate Your Business <\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"banner-mini-subtitle fg-subtext\">with our custom B2B eCommerce development services<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/intexsoft.com\/ecommerce-development-services\/\"  target=\"_blank\"   class=\"banner-mini-link btn btn_color_primary banner__button\">See more<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<picture class=\"banner-mini-image-picture\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"banner-mini-image\" loading=\"lazy\" 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class=\"related-posts  \">\n\t\t<div class=\"content\">\n\t\t\t\t\t\t\t<h2 class=\"section-title\">Featured posts<\/h2>\n\t\t\t\t\t\t<ul class=\"posts-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/intexsoft.com\/blog\/what-companies-should-know-about-gdpr-in-2019\/\" class=\"our-blog__block-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-image\">\n\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/intexsoft.com\/app\/uploads\/2021\/08\/640x400-What-companies-should-know-about-GDPR-in-2019_-min.jpg\" loading=\"lazy\" alt=\"image\" width=\"446\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t height=\"278\">\n\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-content-date\">September 18, 2019<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"our-blog__block-item-content-title\">What companies should know about GDPR in 2019?<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-content-subtitle\"> <p>Today we\u2019ll talk about the \u201cgreat and terrible\u201d GDPR (General Data Protection Regulation). Despite the fact that the law was adopted in May 2018, many companies are still not fulfilling all its requirements.<\/p> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/intexsoft.com\/blog\/common-ecommerce-problems-and-how-to-solve-them\/\" class=\"our-blog__block-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-image\">\n\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/intexsoft.com\/app\/uploads\/2022\/06\/640x400-Common-eCommerce-Problems-1.png\" loading=\"lazy\" alt=\"image\" width=\"446\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t height=\"278\">\n\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-content-date\">June 8, 2022<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"our-blog__block-item-content-title\">Common eCommerce Problems and How to Solve Them<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-content-subtitle\"> <p>In this article, we\u2019ll address common eCommerce problems and present solutions to mitigate their impact.<\/p> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/intexsoft.com\/blog\/digital-security-for-ecommerce-how-to-prevent-info-leacks-and-cyber-attacks\/\" class=\"our-blog__block-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-image\">\n\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/intexsoft.com\/app\/uploads\/2022\/06\/640x400-Digital-Security-in-eCommerce.jpg\" loading=\"lazy\" alt=\"image\" width=\"446\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t height=\"278\">\n\t\t\t\t\t\t\t\t\t\t<\/picture>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-content-date\">July 13, 2022<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"our-blog__block-item-content-title\">Digital Security for eCommerce: How to Prevent Info Leacks and Cyber Attacks<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"our-blog__block-item-content-subtitle\"> <p>In response to this spike in digital insecurity, businesses have started investing massively in eCommerce security to prevent data loss and avoid going under.<\/p> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\n\n\n\n\n\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/section>\n\n\n\n<p><\/p>\n","protected":false},"author":1,"template":"","blog_category":[21,17],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - 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